Booking reallocation procedure for online application

1. Refund applicable only when venues cannot be used due to natural disasters or problems arising from venues.
2. Booking reallocation is applicable only when venues cannot be used due to inclement weather or problems arising from venues. Counting from the following day, application must be made  within the next 5 days.
3. Please send email to sporteasy_membership@sport.gov.mo, stating with the membership card number, the member’s name, the venue name and the court number, date, time and reason for suspension of use, specifying "the reason for the suspension of the use and reallocation of sporting facilities" in the subject line.
4. Sports Bureau will inform the member about the result through e-mail address registered by the member within 10 working days after receive of the application.
5. If the application is granted, the member can rebook other venues of the same sport activity of the same cost within 60 days.